As we celebrate 15 years of Hayes Finance, it’s an exciting time to reflect on our journey, acknowledge our accomplishments, and share our vision for the future. We chatted with Kieran Hayes, Founder and Director, who told us that this milestone is more than just a number; “it represents years of dedication, growth, and the countless clients we’ve had the privilege to help.”
A Humble Beginning
Hayes Finance was born out of necessity during the 2008 credit crunch. Kieran started his career in a mortgage brokerage specialising in buy-to-lets, but as the financial landscape changed dramatically, he saw an opportunity to provide essential support to those struggling to navigate the new economic realities. The need for expert financial guidance was apparent, and thus, Hayes Finance was established in 2008.
Growing Through Challenges
From those early days, our goal was simple: to help people find the right financial solutions tailored to their unique situations. Over the years, we’ve grown significantly, placing over £750 million in mortgages and helping countless individuals and families secure their dream homes. This achievement isn’t just a number; it’s a testament to the trust our clients place in us and our commitment to delivering exceptional service.
The New Website: A Gateway to Better Service
One of the significant developments this year is the launch of our new website. This isn’t just a milestone in terms of digital presence; it’s a tool designed to enhance our client experience. The website offers easy access to our services, a streamlined enquiry process, and a wealth of resources.
Our clients can now easily navigate through various sections, whether they need specialised mortgage advice, want to read our success stories or stay updated with the latest market news. The Meet the Team section adds a personal touch, allowing clients to get to know the people behind Hayes Finance. It’s all about making our services more accessible and our team more approachable.
Welcoming Alan: Expanding Our Horizons
Another exciting development this year is the addition of Alan to our team. Fluent in both Mandarin and English, Alan brings a wealth of experience from UK banks and renowned London brokerages. His expertise opens new markets, especially in Far East Asia, and his dedication to helping clients, both domestic and international, is unparalleled.
Alan’s presence not only enhances our capability to serve a diverse clientele but also strengthens our commitment to offering a personalised service. His approach resonates with our core values of going above and beyond to meet client needs, no matter how complex.
The Heart of Our Team
“The strength of Hayes Finance lies in its team”. Kieran told us.
“Nicola, with over 30 years of experience in underwriting, brings a deep understanding of the mortgage process and offers clients a reassuring hand from start to finish. Ed’s passion for helping clients achieve their dreams is evident in his thorough and caring approach, building lasting relationships based on trust and mutual excitement about their property goals.
As for myself, I’ve always relished the challenge of finding solutions for even the quirkiest of cases. My background and experience allow me to build strong relationships with lenders, ensuring that we can offer the best advice and support to our clients”.
Looking Ahead: Our Vision for the Future
Looking ahead, our goal is to continue growing our team and expanding our services. We aim to bring in more specialised roles, such as experts in equity release, to cater to the evolving needs of our clients. Listening to our clients and understanding their needs will always be at the heart of our growth strategy.
The mortgage industry is ever-changing, and staying ahead requires continuous learning and adaptation. We are committed to providing up-to-date information, insightful advice, and comprehensive support to our clients. Whether it’s keeping track of market trends or understanding new financial products, Hayes Finance will continue to be a reliable partner for all your mortgage needs.
A Personal Touch That Counts
Even as we grow, we remain a close-knit team that values personal touch and client relationships. Our clients can expect the same level of dedication, care, and five-star service that has defined Hayes Finance for the past 15 years. We believe in building trust, offering personalised solutions, and ensuring that every client feels valued and supported throughout their mortgage journey.
Thank You for 15 Incredible Years
As we celebrate this milestone, we extend our heartfelt thanks to our clients, partners, and team members who have been part of this journey. Your trust and support have been instrumental in our success. We look forward to many more years of helping you achieve your financial goals and dreams.
To find out how we can assist you, no matter where you are in your mortgage journey, from getting that first step on the ladder to releasing equity in later life, just pick up the phone, or head to our Contact Us page to drop us a note.
Here’s to the next 15 years of success, growth, and exceptional service.
